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Future Directions
Cluetrain, the new normal: Via social media, companies are far more likely to disclose possible future directions.
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Product Information
Cluetrain, the new normal: While some products of course remain scarce, information about products is super-abundant.
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Crowd Sourcing
Cluetrain, the new normal: The small actions of many individuals can be aggregated in crowdsourcing applications.
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Online Reputation Management
The NYT on online reputation: Your customers are talking about you – and the whole world is listening; http://tr.im/uHTU
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Your Tube vs. TV
Cluetrain, the new normal: Creating, watching, rating, recommending, and talking about homemade videos undermines TV.
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Building
Cluetrain, the new normal: We built the greatest encyclopedia world wide in our spare time.
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The Web
Weinberger, CM (115): We do not know what the Web is for but we have adopted it faster than any technology since fire.
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Facebook Privacy III.
Daitch: Facebook can not be trusted. Orwellian takeover of a single platform is a dystopian future; http://j.mp/b9EFBm
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Humane Brands
Joel: Brands may never be human, but they can become more humane; http://eicker.at/HumaneBrands
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